Refund policy

We want you to have a smooth and satisfying shopping experience. If something isn’t right, we’re here to help.

1. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • It must be returned in the original packaging with all tags intact.
  • Proof of purchase (order ID or receipt) is required.
  • The return request must be raised within the specified return timeframe.

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

  • Returns must be requested within 7 Days of receiving your order.
  • Requests made after this period may not be accepted.

3. Refund Process & Timing

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 3-5 working days.
  • The amount will be credited to your original payment method.
  • Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

4. Exchange Options

  • We offer exchanges for items that are defective, damaged, or incorrect.
  • If you wish to exchange an item, please contact us within7 Days of delivery.
  • Exchanges are subject to product availability.
  • If the desired item is unavailable, a refund or store credit may be offered.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item:

  • Please contact us immediately at kumar25527@gmail .com.
  • Share clear photos/videos of the issue along with your order details.
  • We will arrange a replacement, exchange, or full refund at no additional cost.

6. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as final sale or non-returnable
  • Used, worn, or damaged items (unless received in that condition)
  • Products without original packaging or tags
  • Personalized or customized items
  • Perishable goods (if applicable)

7. Return Shipping Costs

  • If the return is due to our error (wrong, damaged, or defective product), we will cover the return shipping cost.
  • For all other returns, the customer may be responsible for the return shipping charges.
  • Shipping charges are non-refundable unless the return is due to our mistake.

8. How to Initiate a Return

To start a return:

  1. Email us at kumar25527@gmail .com with your order details.
  2. Provide the reason for return and supporting images (if applicable).
  3. Our team will guide you through the next steps.